Please make an appointment to be seen from Monday to Friday. This can be done by telephone or in person during surgery hours.
A standard consultation is of up to fifteen minutes duration. If you think you need longer, please let us know when you make the appointment so that adequate time may be allocated.
Patients who are new to the practice, or who have more than one problem to discuss, may need a long appointment. Other consultations which require longer appointments are:
- Insurance medical examinations
- Driver’s licence medical examinations
- Annual general examinations
- Minor surgical procedures
- Counselling sessions
- Pap smears
Please ask our receptionists if you are unsure about the length of consultation you may need.
If you are unable to keep your appointment please remember to ring and cancel it. A fee may be charged to patients who habitually forget to cancel appointments.
One doctor will be available for consultation between 9am and 11:30am. Patients will be seen in order of arrival. We ask that these mornings be reserved for problems that cannot be attended to at other times during the week.
After hours care arrangements:
All doctors within Bowral Street Medical Practice participate in a roster in conjunction with other doctors within the Southern Highlands to provide after hours care.
A clinic is managed by South Western Sydney PHN on weekends and Public Holidays on Saturday 3pm – 5pm, Sunday and Public Holidays 10am – 12pm, 3pm-5pm. The clinic is located at 6B Mona Road, Bowral. At other times a doctor is available by telephone 4861 6433.
If you are unable to attend the surgery due to illness or disability, the doctors are available for home visits. In an emergency, these will be attended to immediately. In less urgent circumstances, please advise us as early as possible that a visit is required so that the doctor’s day may be planned ahead.
Regular visits are scheduled for elderly, disabled and nursing home patients. Home visits are available for patients who live less then 10km from the surgery.
GP’s in the practice may be contacted during normal surgery hours. If the GP is with a patient, a message will be taken and the reception staff will advise you when it is likely that the GP will return your call. Your call will always be put through to the GP in an emergency.
Your doctor may consider a consultation more appropriate than a telephone call, which case an appointment will be arranged for you.
In the case of an emergency, please contact your nearest hospital:
Bowral & District Hospital 02 4861 0200
Southern Highlands Private Hospital 02 4862 9400